Launch draft · last updated date to be set before launch
Rekallme does not run every part of itself. Some of what the app does is carried out by other companies, and where those companies handle your information they are called sub-processors.
This launch draft lists the services currently expected to handle app or website information. Their final locations and contracts must be checked before this page is published.
| Who | What they do for Rekallme | What they see | Where |
|---|---|---|---|
| Supabase | Stores your account, memories, files, feedback and operational records. Runs the database, sign-in and app functions. | Account data, saved content, feedback and operational records | Sydney, Australia |
| Anthropic (Claude) | Reads what you save to write its title and summary, pull out dates and details, and answer your questions when you search. | The content being saved or searched | United States |
| OpenAI | Creates meaning-based search representations for memories and search questions. | Memory text and search questions | United States |
| Google Firebase | Receives scrubbed crash and error reports and helps deliver push messages to app installations. | Technical crash data, device and app details, push tokens and message payloads | Outside Australia; exact processing locations to verify before launch |
| RevenueCat | Verifies app-store purchases and manages subscription and credit entitlements. | Account identifier, purchase and entitlement information; no full payment card number | Outside Australia; exact processing locations to verify before launch |
| PostHog | Processes limited app usage events when analytics is enabled, and website visits if you accept cookies. | Account identifier, event names, counts and limited non-content properties; for the website, pages visited, clicks, browser, device type and approximate location | United States |
| Cloudflare | Hosts this website, the page where you connect AI apps and the password reset page. Runs a security check (Turnstile) on email sign-in, sign-up and password reset to stop automated abuse. | Ordinary request data such as IP address, browser and the page requested, and technical signals for the security check; never what you save | Global network |
| Stripe | Processes card payments for subscriptions and credits bought on the web, through RevenueCat Web Billing. | Name, email address, payment card and billing details, and purchase history; we never see your full card number | United States and other countries |
| Resend | Sends billing emails, such as receipts and invoices for web purchases. | Your email address and the contents of those billing emails; never your memories | United States |
| Hostinger | Runs the email we write to you from and receive replies at. | Email correspondence only — never your memories | See Hostinger's terms |
Two more companies are involved, but through your device rather than through us:
Your memories, files and account are stored with Supabase in Sydney. AI, analytics, billing and push-delivery services can process information outside Australia. Before launch we will verify each provider's locations and update this page. Overseas disclosures are described in the Privacy Policy.
When you delete your account we remove your files and every record we hold — see rekallme.com/delete-account for exactly what happens.
To be straightforward about one thing: we do not currently send a deletion instruction to the AI providers. They do not offer a way to delete a single person's past requests, and we hold no copy of your content with them beyond the request itself. We would rather say this than let you assume otherwise.
If we add a sub-processor that handles your personal information, we will update this page and tell you in the app before it starts. If you want to be told by email as well, write to [email protected].